Got a home emergency and in need of a one off repair?
If you’ve got issues with your boiler or a plumbing problem, HomeServe provides the support you need to get it fixed as quickly as possible.
Repairs made simple
HomeServe gives you easy access to experienced engineers in your area. These engineers are available to fix a range of plumbing, gas, boiler and electrical issues and they can also help with boiler replacements too.
Need more than a boiler repair?
Servicing boilersHomeServe offer servicing for gas boilers, including Landlord Gas Safety Certificates (CP12)
Plumbing and drainageWhether you need a leaking pipe fixed, a drain unblocked or help with a dripping or seized tap, help is a call away
Looking after your electricsHomeServe’s engineers are on hand to fix a broken fuse box, repair failed electrical wiring and repair or replace broken power sockets and switches
Repairing your boilerCall HomeServe if your boiler has broken down, a control or component needs repairing or you need help fixing a leaking gas supply pipe
Keeping your home pest-freeGot some uninvited guests? HomeServe's team can help with removing rats or mice from inside your home, as well as wasp or hornet nests inside and outside your home.
Replacing your boilerHomeServe offers a convenient boiler replacement service whenever you need it. Whether your boiler is broken or it's simply time for an upgrade, they'll replace your boiler hassle-free.
Reasons to choose HomeServe
HomeServe only works with approved trade and service providers. Their network of engineers are Gas-Safe registered and hold all the required accreditations to undertake the job safely. They also offer a flexible range of appointment times to suit you.
HomeServe will always aim to fix your problem first time round, and you’ll get a 12-month guarantee on most repairs**
No hidden costs
Parts, labour and VAT are included within the bespoke repair quote, so you can rest assured that there are no hidden surprises.
Enjoy a free boiler service when you take out cover
Care for your boiler and it will care for you. We've teamed up with Homeserve to bring you boiler cover with a free Boiler service in the first year. Terms and conditions apply.
We’ve got you covered
HomeServe offers a wider range of services to help you take the best care of your home. This includes:
HomeServe’s engineers are at hand to fix a broken fuse box, sort any issues with EV charging points, repair failed electrical wiring and repair or replace broken power sockets and switches. Terms and Conditions apply.
Whether your boiler is broken, or it's simply time for an upgrade, HomeServe offers a hassle-free boiler replacement service. Plus, you could save up to £540‡ a year with a new energy-efficient boiler.
Frequently asked questions
*Calls may be recorded for quality control and training purposes. Calls to 03 numbers will cost you no more than 01 or 02 numbers, charges may vary depending on your network provider. Calls to 03 numbers will be part of inclusive minute plans for landlines and mobiles.
** The 12-month workmanship warranty from HomeServe on repairs does not apply to the following: blocked drains, gas or gas fire services, any inspections on the property or services, powerflushes for a central heating system, pest jobs or any one hour engineer jobs. Further information can be provided by HomeServe at the point of booking. HomeServe will also be unable to guarantee any work where they fit an item that is supplied by the customer.
‡ Source: energysavingtrust.org.uk. Based on October 2023 Energy Savings Trust research on the average savings found in a detached house in England, Scotland and Wales when replacing an old gas boiler with a new A-rated condensing boiler with a programmer, room thermostat and thermostatic radiator controls. For more information visit https://energysavingtrust.org.uk/advice/boilers/
Shell Energy Retail Limited (company number 05070887) whose registered address is at Shell Energy House, Westwood Business Park, Westwood Way, Coventry, CV4 8HS. Vat Number GB 867244791. Shell Energy Retail Limited is an appointed representative of HomeServe Membership Limited which is authorised and regulated by the Financial Conduct Authority.
HomeServe is a trading name of Help-Link UK Limited (company number 03527087) whose registered address is at 1175 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB. VAT Number GB 559 6696 69. Financial Services Register number 834211. Help-Link UK Limited is part of the HomeServe group of companies and is an appointed representative of HomeServe Membership Limited.
HomeServe Membership Limited (company number 2770612) whose registered address is at Cable Drive, Walsall, WS2 7BN. Financial Services Register number 312518. HomeServe Membership Limited is authorised and regulated by the Financial Conduct Authority for general insurance and credit broking activities. HomeServe is a trading name of both Help-Link UK Limited and HomeServe Membership Limited.
Terms and conditions apply.