Faster broadband, lower prices
Make the most of lower prices on selected fibre broadband plans, with a 12-month contract.
12 month contract
290Mbps
Average download speed*
12 month contract
145Mbps
Average download speed*
Included in our Ultrafast Fibre plans
Supercharged broadband speeds
Browse, stream and download at an average speed of up to 290mbps with Ultrafast Fibre.Competitive prices
We don’t believe you should pay more for broadband than you need to. We’ll give you fast, reliable internet for lower prices.Unlimited usage
With Ultrafast Fibre, you can download and upload as much as you want, whenever you want.Friendly call-centre agents
Need to get hold of us? We have customer-service agents on hand and ready to help. Our dedicated team is trained to answer your queries.
Our Wi-Fi 6 hub is here
With more connectivity to more corners of your home, our Wi-Fi 6 hub is ideal for busy households with multiple devices. And now, it’s included with all our Superfast Fibre and Full Fibre Broadband plans†.
What is Ultrafast Fibre?
Sharing broadband in a busy home can lead to increased buffering, and slow downloads. With average speeds up to 290mbps, Ultrafast Fibre can support streaming, gaming and browsing across several users without fear of lagging behind. It’s faster for the whole house.
Is Ultrafast Fibre available in my area?
Ultrafast Fibre is made possible through the power of G.Fast, an upgrade that supercharges your existing telephone line to provide lightning fast speeds. Hundreds of broadband cabinets across the UK are already experiencing the speeds of G.Fast.
To find out if your home is eligible for the high-end speeds of G.Fast, check your availability on our Ultrafast Fibre packages.
Optimise your home with Ultrafast Fibre
Speed like Ultrafast Fibre shouldn’t go to waste; which is why we’ll make sure your line is optimised for the speeds you pay for.
Openreach’s engineers don’t just install your service when they visit your home, they also check for pre-existing issues that may affect performance, and help to optimise your broadband. Choose Ultrafast Fibre to maximise your speeds and optimise your broadband service.
The future of broadband is here with Full Fibre
Our fastest, most reliable broadband package is here with speeds over 10x faster than the UK’s average broadband.
△ Your monthly charges may increase each year from 2024 on or after 1 April by the Consumer Price Index (CPI) rate of inflation plus up to 3%. For example, if you’re paying £30 per month, and the January CPI figure is 2%, we may apply an increase of up to 5%. At 5%, your monthly price would increase to £31.50 after 1 April 2024. For details see our terms.
At the end of your Minimum Period, your contract will not automatically renew. At that time, you may choose to switch to any of our available packages but if you do not, your service will continue at our then current out-of-contract prices. See our Price List for details.
All broadband packages shown are on 12-month contracts. Other contract durations are available at different prices by calling 0330 162 7845. You can see our full terms and conditions here. See our Price List for details of all our standard prices.
*Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. You can check the estimated speed to your property prior to purchasing. For more information please click on the “Broadband Speeds Information” dropdown menu below.
You can see our full terms and conditions here. See our Price List for details of all our standard prices.
Frequently asked questions
- Do I need to contact my current provider?
- Can I keep my phone number?
- How long will it take to switch?
- How much can I download?
- Why can't I get Fibre?
- Why are no Shell Energy broadband products available to me?
- Why do you need my phone number?
- Will the price I pay increase at the end of the minimum term?
- How fast is Ultrafast broadband?
- What is the difference between Superfast and Ultrafast broadband?
- What happens if I want to cancel my order before it goes live?
- What happens if I want to cancel my service?
- How do I contact Shell Energy Broadband Customer Services?
The legal bit
- Broadband Speeds Information
- Key Terms - Things To Know Before You Buy
- Promotional Terms & Conditions
- Call Charges