Broadband and telephony terms and conditions
Here are all our legal documents that will help you better understand your broadband and/or telephony service:
Our Price Lists
- Broadband Pricelist
For customers who signed up to Broadband and Telephony Services on or after 2nd September 2020
- Broadband Pricelist - 25th March 2019 - 1st September 2020
For customers who signed up to Broadband and Telephony Services between 25th March 2019 and 1st September 2020
- Broadband Pricelist - Pre 25th March 2019
For customers who signed up to Broadband and Telephony Services before 25th March 2019
- Broadband Pricing Notification FAQ - December 2020
FAQ's for customers who signed up to Broadband and Telephony Services before 2nd September 2020
Our Terms and Conditions
- Broadband Terms
For customers who signed up to Broadband and Telephony Services on or after 2nd September 2020
- Broadband Terms - 25th March 2019 - 1st September 2020
For customers who signed up to Broadband and Telephony Services between 25th March 2019 - 1st September 2020
- Broadband Terms - 1 October 2016 - 24 March 2019
For customers who signed up to Broadband and Telephony Services between 1st October 2016 and 24th March 2019
- Broadband Terms - Pre 1 October 2016
For customers who signed up to Broadband and Telephony Services before 1st October 2016
- Telephony service terms & conditions
For customers who signed up to our Telephony only product