Keep cosy and connected with our broadband winter deals

If you’re wrapping up warm for a cosy evening with your favourite playlist or show, you’ll need a fast, reliable broadband connection.

18 month contract

Superfast Fibre Plus

£21.99

a month

£38.19

a month

Price after 18 months: £38.19 a month

Check Availability

67Mbps

Average download speed*

18 month contract

Superfast Fibre

£21.99

a month

£32.88

a month

Price after 18 months: £32.88 a month

Check Availability

38Mbps

Average download speed*

18 month contract

Fast Broadband

£15.99

a month

£27.58

a month

Price after 18 months: £27.58 a month

Check Availability

11Mbps

Average download speed*

The future of broadband is here with Full Fibre

Our fastest, most reliable broadband package is here with speeds over 10x faster than the UK’s average broadband.

Discover Full Fibre broadband

Supercharge your broadband with Ultrafast Fibre

Switch to our Ultrafast Fibre plans with average speeds of 290mbps.

Discover Ultrafast Fibre

Included in all our plans

  • Competitive prices

    We don’t believe you should pay more for broadband than you need to. We’ll give you fast, reliable internet for lower prices.
  • No activation charges

    We won’t charge you to activate your broadband service**.
  • Unlimited usage

    You can download and upload as much as you want, whenever you want.
  • Exclusive rewards

    You’ll enjoy exclusive fuel savings at Shell service stations, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.
  • Friendly, local call-centre agents

    Need to get hold of us? We have customer-service agents on hand and ready to help. Our dedicated team is UK based and trained to answer your queries.
  • Award-winning service

    We pride ourselves on keeping our customers happy. We’ve even been recognised by Resolver for our excellent customer service in telecoms.

Need help choosing the right package? We're here to help. Call us on 0192 635 3397 between 8am and 7pm Monday to Friday, or between 9am and 4pm on Saturdays.

Ahead of the pack for broadband customer care

We’ve been recognised by Resolver for our excellent customer service in telecoms. Based on analysis of more than 54,000 cases throughout the year, our customer satisfaction was better than Sky, BT and Virgin.

You can see our full terms and conditions here. See our Price List for details of all our standard prices.

The monthly price of your broadband will rise on 1 April each year by the rate of inflation (CPI) plus up to 3%, from 2022. See our Price List for full details.

*Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. You can check the estimated speed to your property prior to purchasing. For more information please click on the “Broadband Speeds Information” dropdown menu below.

†Analysis taken from 1 August 2019 to 31 July 2020.

Frequently asked questions












The legal bit





**A £60 charge may apply if we need to install a new telephone line. 

***Landline not included in Full Fibre plans.

Analysis taken from 1 August 2019 to 31 July 2020.