Fancy £50 broadband bill credit?

We'll treat you to a one off £50 bill credit* when you sign up to our Superfast Fibre plus package.

18 month contract

Superfast Fibre Plus

£23.99

a month

£38.19

a month

Check Availability

Includes

Includes one off £50 bill credit

67Mbps

Average download speed*

18 month contract

Superfast Fibre

£20.99

a month

£32.88

a month

Check Availability

38Mbps

Average download speed*

18 month contract

Fast Broadband

£17.99

a month

£27.58

a month

Check Availability

11Mbps

Average download speed*

The future of broadband is here with Full Fibre

Our fastest, most reliable broadband package is here with speeds over 10x faster than the UK’s average broadband.

Discover Full Fibre broadband

Supercharge your broadband with Ultrafast Fibre

Switch to our Ultrafast Fibre plans with average speeds of 290mbps.

Discover Ultrafast Fibre

We’re here to help

If you’re worried about your bill or need any kind of extra support, please take a look at our guide for broadband and energy customers.

Find out how we can help

Included in all our plans

  • Competitive prices

    We don’t believe you should pay more for broadband than you need to. We’ll give you fast, reliable internet for lower prices.
  • No activation charges

    We won’t charge you to activate your broadband service**.
  • Unlimited usage

    You can download and upload as much as you want, whenever you want.
  • Exclusive rewards

    You’ll enjoy exclusive fuel savings at Shell service stations, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.
  • Friendly, local call-centre agents

    Need to get hold of us? We have customer-service agents on hand and ready to help. Our dedicated team is UK based and trained to answer your queries.
  • Award-winning service

    We pride ourselves on keeping our customers happy. We’ve even been recognised by Resolver for our excellent customer service in telecoms.

Need help choosing the right package? We're here to help. Call us on 0192 635 3397 between 8am and 7pm Monday to Friday, or between 9am and 4pm on Saturdays.

An award-winning broadband service

We’ve been recognised by Resolver for excellent customer service. And we’re also Good Housekeeping Reader Recommended, with over 80% of readers surveyed praising our broadband service as good value for money.

△ Your monthly charges may increase each year from 2023 on or after 1 April by the Consumer Price Index (CPI) rate of inflation plus up to 3%. For example, if you’re paying £20 per month, and the January CPI figure is 2%, we may apply an increase of up to 5%. At 5%, your monthly price would increase to £21 after 1 April. For details see our terms

At the end of your Minimum Period, your contract will not automatically renew. At that time, you may choose to switch to any of our available packages but if you do not, your service will continue at our then current out-of-contract prices. See our Price List for details.

*Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. You can check the estimated speed to your property prior to purchasing. For more information please click on the “Broadband Speeds Information” dropdown menu below.

You can see our full terms and conditions here. See our Price List for details of all our standard prices.

Frequently asked questions












The legal bit





*One off bill credit of £50 is only available to new customers who switch to Shell Energy Superfast Fibre Plus products during the promotional period. Terms and conditions apply.

**A £60 charge may apply if we need to install a new telephone line. 

***Landline not included in Full Fibre plans.

Analysis taken from 1 August 2019 to 31 July 2020.