Switch broadband to get an Amazon.co.uk Gift Card
Treat yourself with our home broadband offers. We’ll give you an Amazon.co.uk Gift Card of up to £50** when you sign up.
18 month contract

Includes
£50 Amazon.co.uk Gift Card
63Mbps
Average download speed*
18 month contract

Includes
£50 Amazon.co.uk Gift Card
35Mbps
Average download speed*
18 month contract

Includes
£25 Amazon.co.uk Gift Card
11Mbps
Average download speed*
Our fastest ever broadband is here
Switch to our Ultrafast Fibre plans with average speeds of 290mbps and we’ll give you a £100 Amazon.co.uk Gift Card**.
Included in all our plans
No end-of-contract price rises
We won’t hike your broadband prices up at the end of your initial minimum contract period.No activation charge
There are no upfront charges to activate your broadband service unless we need to install a new telephone line, in which case a £60 charge will apply.Unlimited usage
You can download and upload as much as you want, whenever you want. And we won’t slow you down at any time.WiFi router included
You’ll receive a WiFi router at no additional cost when we activate your new broadband service.Exclusive rewards
You’ll get exclusive savings on fuel at Shell service stations, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.Line rental included
All of our broadband products include the cost of your line rental, as well as pay-as-you-go calls.
Ahead of the pack for broadband customer care
We’ve been recognised by Resolver for our excellent customer service in telecoms. Based on analysis of more than 54,000 cases throughout the year†, our customer satisfaction was better than Sky, BT and Virgin.
* The average download speed displayed in Mbps represents the speed available to 50% of customers with this product during peak time (between 8pm and 10pm). The actual speed may vary depending on a combination of technical and environmental factors, including the time of day and where you live. For more information please click on the “Broadband speeds” dropdown menu below.
Frequently asked questions
- Do I need to contact my current provider?
- Can I keep my phone number?
- How long will it take to switch?
- How much can I download?
- Why can't I get Superfast Fibre and Superfast Fibre Plus?
- Why are no Shell Energy broadband products available to me?
- Will the price I pay change if Shell Energy stop providing my gas and/or electricity?
- Will the price I pay increase at the end of the minimum term?
- Why do you need my phone number?
- How do I contact Shell Energy Broadband Customer Services?
The legal bit
- Broadband speeds
- Broadband terms and conditions
- Promotion terms and conditions
- Call package information
†Analysis taken from 1 August 2019 to 31 July 2020.
The monthly price for your broadband, call package and UK landline and mobile charges will increase each year on 1 April from 2022 onwards by the rate of inflation (the Consumer Price Index rate, published in January each year)
**£50 Amazon.co.uk Gift Card applies to Shell Energy's Superfast Fibre and Superfast Fibre plus products only. £100 Amazon.co.uk Gift Card applies to Shell Energy's UltraFast and Ultrafast plus products only.