Interested in getting a smart meter?
We’re no longer offering new smart meter appointments as our customers are moving to Octopus Energy. You’ll know your account has moved to Octopus when they get in touch to welcome you as a new customer.
If you’re looking to get a smart meter, please sit tight for now. Once Octopus confirms that your energy account has moved to their systems, you can book an installation with them. Thanks for your patience.
Don’t worry, your appointment still stands. If you need to cancel, please call our installation partners, SMS Plc, on 0330 094 5231. Lines are open 8am to 6.30pm Monday to Friday, and 9am to 4pm on Saturdays.
Find the answers to your smart meter questions.