Broadband and Phone terms and conditions
We've compiled all of the legal documents for your new Shell Energy Broadband and Phone service, following your switch from Post Office Broadband. Please note, these terms and conditions will only apply to your service if you haven't switched to a new Shell Energy Broadband contract following your transfer.
- Broadband & Phone Terms
For customers who signed up to Post Office Broadband and Phone Services
- Broadband & Phone Pricelist
For customers who signed up to Post Office Broadband and Phone Services
- Premium Rate Calls Code of Practice
For customers who signed up to Post Office Broadband and Phone Services
- Complaints Code of Practice
For customers using our Broadband and Phone Services