Smart Flex. Rewards worth flexing for

Got a smart meter? Use less energy during peak hours for a chance to win gift cards.

Save energy, win prizes

We’re encouraging our smart meter customers to help ease the strain on the UK’s energy network.

In return for saving electricity during peak hours, you’ll be entered into a prize draw to win gift cards from a selection of retailers.

How does it work?

  • Flex

    We’ll run a series of events during peak hours – typically between 4pm and 7pm. During these events you’ll avoid using your most power-hungry appliances.

  • Save

    For every 0.05 kWh of energy you save, you’ll earn one entry. The more you save, the more prize draw entries you’ll earn.

  • Win

    There are 300 x £20 gift cards to be won for each event. Winners get to choose from, Sainsbury’s, M&S, and Just Eat.

How to join Smart Flex

If you’re a Shell Energy customer with a smart meter, we’ll send you an email inviting you to take part in Smart Flex. You’ll only get this invitation if you’ve chosen to hear from us. Learn how to change your marketing preferences.

Don’t have a smart meter? No problem - there’s still time to request a smart meter installation and take part.

Smart Flex FAQs

Got a question? You’ll find the answers to questions about eligibility, events and the prize draws, and more in our Help centre.

Smart Flex is part of the ESO Demand Flexibility Service.

Find ways to flex

As a rough guide, turning on your oven for 30 minutes would use around 2kWh, and a standard tumble dryer load would use approximately 4.5kWh.

Discover how to save energy during events in our blog.