Stay in control with prepayment meters

Prepayment meters make managing your bills easy by giving you the freedom to pay for energy as you use it. To get started with a prepay meter, call us on 0330 094 5800.

Top up online

What is a prepayment meter?

A prepayment meter lets you manage and control how you pay for the energy you use. You choose how much to spend and when to top up, so you never have to worry about monthly bills.

Manage your energy your way

Top up on the go

Top up your prepayment meter, track your spending and contact us all with the tap of a button on our app.

No monthly bills

You'll control when and how much you pay for your energy - so you'll only pay for what you use.

100% renewable electricity

All of our electricity comes from 100% renewable sources.

Smart prepayment meters

You can top up by adding money to a key or card and inserting it into the meter, or if you have a Smart prepayment meter, you can top up on the go online or by using our mobile app.

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Smart prepayment meters

Topping up your prepayment meter

Already made the switch to prepayment meters? Our guide tells you everything you need to know about how to top up and the benefits of paying for your energy as you use it.

Read our guide to topping up
Topping up your prepayment meter

Got a prepayment meter and need a helping hand?

If you're already set up with a Shell Energy prepayment meter and have a query, you'll find plenty of information in our online help centre.

Find out more in our help centre
Got a prepayment meter and need a helping hand?

Frequently asked questions