Get up to 25% off boiler cover this winter.* Brrrilliant.

Starting from just £5.49 per month†

Learn about our boiler care

Don’t wait for something to go wrong with your boiler. We’ve partnered with AXA to bring you boiler care and protection for your home 24/7. It only takes a few minutes to get the boiler and home emergency cover you need. Then you can relax. 

And if something does go wrong, you’ll know who to call.

About AXA

You can rely on AXA because they have over 35 years’ experience in home emergency assistance. There are no charges for call outs, parts or labour**, and you’ll receive 24/7 assistance for heating, plumbing and electrical emergencies within the home, giving you peace of mind.

Boiler Cover

From

£5.49per month

£6.99per month

Includes emergency repairs for your boiler and central heating.

Boiler Cover Plus

From

£8.99per month

£11.99per month

Includes an annual boiler service, and emergency repairs for your boiler and central heating.

Home Emergency

From

£14.48per month

Includes emergency repairs for your boiler and central heating, and extra cover for other unexpected home emergencies.

Home Emergency Plus

From

£19.48per month

Includes an annual boiler service, emergency repairs for your boiler and central heating, and extra cover for other unexpected home emergencies.

**These boiler care and home emergency policies are provided by AXA, in partnership with Shell Energy. Cover is only available to UK homeowners, subject to eligibility. Terms and conditions apply.

How do I sign up?

  1. Follow the link through to AXA

  2. Select your level of cover and excess

  3. That's it, you're covered

How do I make a claim?

Just call the AXA 24-hour emergency helpline on 0800 023 4978 to log your claim and they’ll arrange for one of their contractors to come out to your home.


Frequently asked questions





† 25% discount is based on purchasing Boiler Cover Plus, with a £99 excess. Other Boiler Cover and Boiler Cover Plus products, with different excess levels have a lower discount.

* This offer is available exclusively online at www.shellenergy.co.uk/energy/boiler-care. The offer runs from 27 Jan to 1 Mar 2020 and is applicable to the Boiler Cover and Boiler Cover Plus products only. We reserve the right to remove this promotion at any time. After 12 months’ cover, the renewal price will revert to standard pricing.

Please ensure that you choose a product that suits your needs.

These boiler care and home emergency policies are provided by AXA, in partnership with Shell Energy.

Cover is only available to UK homeowners, subject to eligibility. Terms and conditions apply.