100% renewable electricity, 100% of the time
Cleaner energy is more important than ever. That’s why all our electricity is 100% renewable, as standard.
An update on our tariffs
The high price of energy makes this a truly unprecedented time in the market. Last October we removed our fixed tariffs as we could no longer offer our customers great value for money.
We’ll go back to offering fixed tariffs as soon as we can. Register your interest to make sure you hear about these.
Manage your account online
Already with us? You can get details of your current tariff and view your latest bills and usage online. During this busy time it will be quicker than calling and will allow us to prioritise calls from our most vulnerable customers.
We make it easy for everyone to choose renewable electricity
All our plans come with 100% renewable electricity as standard.
Because energy matters to all of us.
Existing customers
If you’re on a flexible (standard variable) tariff, you’re on our cheapest available tariff. You’re also protected from further price changes until Friday 30 September, when Ofgem will revise the price cap.
Want to see your tariff options? Visit My Account.
If you do need some support, you can:
- Search answers to frequently asked questions
- Visit our support hub to see how we can help
- See what government support is available
- Find the most convenient way to contact us
We’re here for the long term
Peace of mind has never been more important when choosing an energy supplier. You want a name you can trust. Being part of the Shell group gives us the kind of security few energy suppliers can offer. That’s why 1.4 million British homes trust us to supply their gas and 100% renewable electricity now, and for the future.
"Shell Energy has backing from Shell, and therefore here to stay as a long term and enduring UK energy provider. We are actively participating in the UK's transition to net-zero emissions and guiding British households to a better energy future."
Tony Keeling, Chief Executive Officer at Shell Energy
Simple Switching
Step 1
Get a quote
It only takes a couple of minutes
Step 2
Make the switch
You can now switch in as little as two days*
Step 3
Stay in control
We’ll help you manage your energy
Step 4
Reap the rewards
Enjoy saving on fuel and great offers with Shell Go+
Switching is easy and hassle-free. We’ll do the legwork and keep you updated every step of the way. And you’re protected by the Energy Switch Guarantee.
Learn more about switching*If you have a prepayment meter, switching takes as little as five days.
Take care of your energy while on the go
Our app is the easiest way of managing your balance and making payments.
Easy ways to use less energy
We want to help you and your household save energy. That’s why we’ve put together these quick and achievable ways to lower your energy use at home.
Save energy with a smart meter
We know that saving energy is important to you and your family. By upgrading to a smart meter you could save on your gas and electricity, and monitor your usage.
Energy supplier for a smarter home
Upgrade your home with the latest smart home technology. Shell Energy has partnered with cutting edge technology providers to make your home energy easier to manage.
Exclusive rewards programme for all Shell Energy customers
Exclusive savings on fuel at Shell service stations for our customers, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.
Everything you need to know about bioenergy?
Discover how bioenergy works within your home and your business. We talk about the benefits of using biomass and tips on how to store your generated energy.
How do solar panels work?
Discover how solar panels work within your home and how to maintain them so they can help you save on your energy bill.