We make it easy for everyone to choose renewable electricity

Switching to Shell Energy is easy, we can help to provide you with gas and electricity quotes in minutes. All our plans come with 100% renewable electricity as standard.

Because energy matters to all of us.

Our energy tariffs

It’s an unprecedented time in the energy market right now, and wholesale costs have dramatically increased over the past few months.

That’s why we’ve made the decision to temporarily remove our fixed tariffs, as we can't give you a fair price that offers great value at this moment in time. You can read more about this on our dedicated energy market updates page.

We understand that this is a worrying time but we want to reassure you that your energy supply is safe with us.

Our customer service teams are getting lots of calls at the moment and we have a responsibility to prioritise calls from vulnerable customers. We assure you we’re doing our best to reduce waiting times, so please only call if you really need us.

You can help us keep our phone lines open by doing what you can online through My Account.

Existing customers

Don’t worry, there’s no need to contact us right now. If you're on a fixed tariff that’s coming up for renewal, you’ll be moved to a flexible tariff (also known as a standard variable tariff or SVT) at the end of your contract period. You'll have the opportunity to switch to a fixed tariff when one becomes available via My Account.

If you're currently on a flexible tariff, you’ll stay on a flexible tariff and be protected from further price rises until April 2022 by Ofgem's Price Cap.

The simplest and easiest way to view your current tariff details is online through My Account. Simply log in with your account details.

If you do need some support, you can:

New customers

In line with wider industry advice, we recommend that you stay with your existing supplier, as you’re unlikely to find a better deal in the market right now.

We’re here to stay for the long term

Shell Energy is a well backed business, with experienced leadership and a strategy that plans for the long term with the necessary provisions to ride this wave, so our customers and colleagues can rest assured.

“Shell Energy has backing from Shell, and therefore here to stay as a long term and enduring UK energy provider. We are actively participating in the UK’s transition to net-zero emissions and guiding British households to a better energy future.”

Ed Kamm, Chief Executive Officer at Shell Energy

Simple Switching

  1. Step 1

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    Get a quote

    It only takes a couple of minutes

  2. Step 2

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    Make the switch

    It’s simple and we do the legwork

  3. Step 3

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    Stay in control

    Get tools to help you manage your energy

  4. Step 4

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    Reap the rewards

    Enjoy saving on fuel and great offers with Shell Go+

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Switching is easy and hassle-free. We do all the work for you and will keep you updated every step of the way. Plus you’re protected by the Energy Switch Guarantee.

Learn more about switching

Take care of your energy while on the go

Our app is the easiest way of managing your balance and making payments.

Find out more about our app
Take care of your energy while on the go

Energy saving advice

We’ve put together a few easy-to-follow energy saving tips you can implement at home, and a list of helpful resources, including advice from trusted partners, to support you in managing your home energy usage and bills.

Find out more about saving energy
Energy saving advice

Save energy with a smart meter

We know that saving energy is important to you and your family. By upgrading to a smart meter you could save on your gas and electricity, and monitor your usage.

Find out more about Smart Meters
Save energy with a smart meter

Energy supplier for a smarter home

Upgrade your home with the latest smart home technology. Shell Energy has partnered with cutting edge technology providers to make your home energy easier to manage.

Make my home smarter
Energy supplier for a smarter home

Exclusive rewards programme for all Shell Energy customers

Exclusive savings on fuel at Shell service stations for our customers, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.

Tell me about Shell Go+
Exclusive rewards programme for all Shell Energy customers

Everything you need to know about bioenergy?

Discover how bioenergy works within your home and your business. We talk about the benefits of using biomass and tips on how to store your generated energy.

Find out more about bioenergy

How do solar panels work?

Discover how solar panels work within your home and how to maintain them so they can help you save on your energy bill.

Find out more about solar panels