Lightning fast speeds with Ultrafast Fibre broadband
Our fastest ever broadband is here. Browse, stream and download at an average speed of 290mbps with Ultrafast Fibre broadband.
Included in our Ultrafast Fibre plans
Our fastest ever speedsBrowse, stream and download at an average speed of 290mbps with Ultrafast Fibre.
No activation chargesWe won’t charge you to activate your broadband service.**
Unlimited usageWith Ultrafast Fibre, you can download and upload as much as you want, whenever you want.
Exclusive rewardsYou’ll enjoy exclusive fuel savings at Shell service stations, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.
Friendly, local call-centre agentsNeed to get hold of us? We make it easy with our UK-based customer-service team, who are on hand to deal with your call.
Award-winning serviceWe pride ourselves on keeping our customers happy. We’ve even been recognised by Resolver for our excellent customer service in telecoms.
WiFi router and line rental includedAll our broadband products include the cost of line rental, as well as pay-as-you-go calls. You’ll also receive a WiFi router at no extra cost (P&P charge may apply).
Optimised installationGet the most out of your Ultrafast Fibre broadband with a professional set up from an Openreach engineer.
What is Ultrafast Fibre?
Ultrafast Fibre is the latest in broadband technology that sees your speeds climb higher than ever before.
Sharing broadband in a busy home can lead to increased buffering times, and slow downloads. With average speeds up to 290mbps, Ultrafast Fibre can support streaming, gaming and browsing across several users without fear of lagging behind. It’s faster for the whole house.
Optimise your home with Ultrafast Fibre
Speed like Ultrafast Fibre shouldn’t go to waste; which is why we’ll make sure your line is optimised for the speeds you pay for.
Openreach’s engineers don’t just install your service when they visit your home*, they also check for pre-existing issues that may affect performance, and help to optimise your broadband. Choose Ultrafast Fibre, our fastest broadband package, to maximise your speeds and optimise your broadband service.
Is Ultrafast Fibre available in my area?
Ultrafast Fibre is made possible through the power of G.Fast, an upgrade that supercharges your existing telephone line to provide lightning fast speeds. Hundreds of broadband cabinets across the UK are already experiencing the speeds of G.Fast.
Frequently asked questions
The legal bit
*Openreach’s engineers are taking extra precaution to make sure customers stay safe from coronavirus. For more information, please visit their website.
Your monthly Charges will increase each year on 1 April from 2022 by the annual percentage increase in the rate of inflation as measured by Consumer Price Index (CPI) as published by the Office for National Statistics in January of the same year, plus up to 3%. If you enter into your Agreement with us between 9 January and 1 April, you will not be subject to this increase on 1 April in the first year of your Agreement, but you will in all subsequent years of your Agreement.
**A £60 charge may apply if we need to install a new telephone line.
The monthly price for your broadband, call package and UK landline and mobile charges will increase each year on 1 April from 2022 onwards by the rate of inflation (the Consumer Price Index rate, published in January each year) plus 3%.