First Utility has changed

First Utility has changed

By: The Shell Energy Team

25 Mar 2019

In April 2019, we joined the Shell family and re-launched as Shell Energy.

Since then, we’ve launched some exciting new offers. Choosing cleaner home energy, reliable broadband and smart home technology should be easy. So we’ve made it as easy as can be.

Upgrading your home never looked so good.

Home energy matters

We believe that everybody in Britain should have access to clean, reliable home energy. That’s why we offer 100% renewable electricity as standard - no matter which tariff you choose. Plus, we’ll help you go the extra mile to make your home energy carbon neutral with our Go Further upgrade.


We offer a range of broadband packages, including Ultrafast Fibre, so you can rest assured that your broadband won’t slow you down. Plus, you’ll enjoy competitive prices, unlimited usage, and exclusive fuel savings at Shell service stations.

Choose the right broadband for you

Smart home technology

Reducing energy waste in the home is an important part of looking after our world today and for the future. That’s why we’ve made it easy to manage your home energy with a range of smart home devices to help you save energy and money. Upgrading your home with a smart meter is simple, and if you’ve got an electric vehicle, we’ve got you covered with our EV tariff.

Boiler replacement

We’ve partnered with leading experts HomeServe to offer you quick boiler replacement services whenever you need them. Whether it’s a home emergency, or simply time for an upgrade, we’ll replace your boiler hassle free.

Boiler cover

You should be able to enjoy peace of mind all year long, knowing that your boiler is protected. We’ve teamed with HomeServe to bring you protection for your boiler and central heating - so you never get caught out. Find out more about boiler cover.

Want to find out more? Take a look at answers to our frequently asked questions.