These contact details are for media enquiries related to Shell Energy Retail Limited, which as from 1st December 2023 is wholly owned and fully operated by Octopus Energy Limited.

Shell Energy Retail Limited is no longer a part of the Shell Group of Companies.

Email:

media@shellenergy.co.uk

Phone:

Alec Stanwell - 07703 187 852

Simon Haynes - 07706 325 213

For media enquiries about Shell PLC, please contact Shell corporate media relations.

For customer service queries, call us on the relevant number below:

For Energy - 0330 094 5800

For Broadband - 0330 094 5801