First Utility has changed

Here’s everything you need to know

We’re now part of Shell and we’ve changed our name to Shell Energy.

Exciting new offers

Because we believe home energy matters, we’re bringing you exciting new offers including 100% renewable electricity as standard, on all tariffs, as well as smart home technology, fast and reliable broadband and exclusive benefits through the Shell Go+ rewards programme.

Find out about our new offers

Rest assured, your service will continue and there’s nothing extra you need to do.

Your questions, answered

Energy customers

Broadband customers

New customers

Other questions

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