Important information for new and existing Shell Energy customers
Enjoy up to £450* off a new boiler
We’ve partnered with HomeServe to offer you up to £450* off a new boiler, as well as three years’ interest-free credit and £0 deposit.†
Welcome to Shell Energy
We supply 100% renewable electricity, as well as gas, smart home technology and broadband, to British homes1.
Energy market update
You may have read a lot in the news about rising energy prices and the state of the wholesale energy market at the moment. Let us explain what's going on and how we're helping.
Fast, reliable fibre broadband packages from just £21.99
Our competitively priced Superfast and Ultrafast broadband packages deliver supercharged speeds that you can depend on. So you can browse, stream and download to your heart's content.
Upgrade your home at the Shell Energy shop
Want the latest home tech? Visit the Shell Energy shop, where you’ll find everything from smart thermostats to video doorbells.
At Shell Energy, we make it easy to manage the energy you use. Upgrade your home with the latest smart thermostat and you can control your heating – whenever you want, from wherever you are.
Shell Go+ rewards programme
Exclusive savings on fuel at Shell service stations for our customers, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.
Energy for business customers
At Shell Energy, we supply 100% renewable electricity as standard, natural gas and bespoke low-carbon energy supply options to businesses across the UK.
Endorsed by you
Customer service is really important to us, so we’re delighted to be recognised as providing exceptional customer care. It’s thanks to your feedback that we’re Resolver Recognised.
1 Our renewable electricity is certified by Renewable Energy Guarantees of Origin (REGOs), which means that all of the electricity you buy from us is matched with the equivalent amount of units from 100% renewable sources in the UK. See our faqs for more info.
*HomeServe Membership Limited brings you this discount offer from Help Link UK Ltd. The discount is only available to Shell Energy customers. Only one discount available per boiler installation on all gas boilers. £450 discount is available on system swaps only i.e. conventional to combi. Customers who purchase a like for like boiler replacement (combi to combi or conventional to conventional) will be eligible for a £200 discount. The discount will only be applied to the cost of the boiler requested. Installation must be booked within 30 days from the point the boiler quote is accepted. No cash alternative will be given for the customer discount. The offer remains valid with the quote.
†Credit is subject to status, affordability assessment and credit checks. Interest-free credit is not available on Ideal Logic boilers. Terms & Conditions apply. Other options are available. Finance can be taken out with or without deposit and capital payments can be made at any time to reduce your loan.