Enjoy £50 off fast and reliable broadband

We’re giving new customers a one off £50 bill credit* when you sign up for our award-winning, fast and reliable broadband. Available on selected packages only.

Welcome to Shell Energy

We supply 100% renewable electricity, as well as gas, smart home technology and broadband, to British homes1.

The price cap and your energy bills

Energy prices are expected to increase in October, when Ofgem’s new price cap takes effect. Here’s everything you need to know about the price cap, and what we’re doing to help our customers.

About the price cap

The UK is ready for cleaner energy

We’re helping drive the UK’s energy transition, powering over 1.4 million homes with 100% renewable electricity as standard.

About Shell Energy

We’re here to help

If you’re worried about your bill or need any kind of extra support, please take a look at our guide for energy and broadband customers.

Find out how we can help

Discover smart heating with tado°

Tado° offers a range of smart heating solutions that can help you be more energy efficient. Look out for the Wireless Smart Thermostat V3+, which gives you fingertip control of your home’s heating and hot water, from wherever you are.

Shop tado° now

Enjoy a free boiler service worth £96 when you take out boiler cover

We've partnered with HomeServe to bring you boiler cover with a free service in your first year. No fuss, just great cover when you need it.

Discover boiler cover

The future of broadband is here with Full Fibre

Our fastest, most reliable broadband package is here with speeds over 10x faster than the UK’s average broadband.

Discover Full Fibre broadband

Electrical protection from just £1 a month in your first year

Don't let an electrical emergency leave you in the dark. Protect your mains wiring, plug sockets, switches and fuse box with Electrics Cover from just £1 a month in your first year. Eligibility, exclusions, Terms and Conditions apply.

Get started on the HomeServe website

Save up to £380‡ a year with a new energy-efficient boiler

Our partnership with HomeServe offers you a convenient boiler replacement service plus flexible payment options.

Find out more

Smarter homes

At Shell Energy, we make it easy to manage the energy you use. Upgrade your home with the latest smart thermostat and you can control your heating – whenever you want, from wherever you are.

Discover more about smart technology

Shell Go+ rewards programme

Exclusive savings on fuel at Shell service stations for our customers, plus personalised offers and other surprises, only with the Shell Go+ rewards programme.

Tell me more about Shell Go+

Take care of your energy while on the go

Our app is the easiest way of managing your balance and making payments.

Find out more about our app

Energy for business customers

At Shell Energy, we supply 100% renewable electricity as standard, natural gas and bespoke low-carbon energy supply options to businesses across the UK.

Discover Shell Energy for business

Endorsed by you

Customer service is really important to us, so we’re delighted to be recognised as providing exceptional customer care. It’s thanks to your feedback that we’re Resolver Recognised. 

Resolver Recognised 2020

1 Our renewable electricity is certified by Renewable Energy Guarantees of Origin (REGOs), which means that all of the electricity you buy from us is matched with the equivalent amount of units from 100% renewable sources in the UK. See our faqs for more info.

* One off bill credit of £50 is only available to new customers who switch to Shell Energy Superfast Fibre Plus products during the promotional period. Terms and conditions apply.

‡ Source: based on April 2022 Energy Savings Trust research on the average saving found in a semi detached house in England, Scotland and Wales when replacing an old gas boiler with a new A-rated condensing boiler with a programmer, room thermostat and thermostatic radiator controls.